When it comes to business relationships, true business partners bring value and service beyond written agreements and contracts. The late-night phone call, the request for training that comes at no charge, the prompt and professional response to service issues…these are the intangibles Boise Office Equipment brings to the equation. From technical expertise to customer care, the difference with BOE is partnership. A company that is as invested in your success as you are. They are a strong addition to any organization, and are laser focused on your success!
Being IT for a major company I work with BOE just about each day and have to say when I do have to call in on an Issue I look forward to & love talking to Erin as she is always friendly and very helpful. On the service side we normally see Kee for our repair issues and I just can not say enough about how great the response and communication is. Kee is the best, he and the rest of BOE are always very responsive. If we are going to have issues I am glad that great people like these are there to help and make any issues in to a pleasrure to work though. so glad we have this great relationship between our two companies.
I have been using BOE for our health insurance company for a very long time and have appreciated them every step of the way. From the salesman to the customer service reps, installation reps and account executives. They are always checking on us to see how things are going, if we need anything or any help. Always letting us know if there is a way of improving our efficiency, workflow and document management. I would recommend them to anyone.
They were outstanding in getting all of our issues resolved and going above and beyond. Between Meghan, Jim, Kellie, Marc and Pete I couldn’t have asked for better customer and tech services. Within days everything was completed in order for us to have a fully functioning, smaller sized machine that our office has fallen in love with. Honestly don’t know how we got by without this machine or BOE.
We have been partners now with BOE for five years. During that time, their service has been nothing less than remarkable. The have been outstanding at delivering exactly what they promise. Just as important, they have made it a priority to make a difference in our community through there generous giving. That’s important to the entire TitleOne team!
Today I was helped by Angela on the BOE helpline and she was very professional and good to work with. She took care of my print driver issue quickly and also proactively helped me with some settings that will help me with printing on my laptop. Nice job Angela!
I have always had first class service from everyone within this company. From the front desk receptionist, to the technicians, every person is so friendly, helpful and extremely professional. Recently, I have worked a lot with Scott Christensen and he has been fantastic with assisting with our printer needs. I couldn’t pick a better company to work with!