Being a great sales person requires stamina, integrity, commitment, passion, patience, determination, and probably at least a dozen more things that are not on this short list. To Boise Office Equipment, however, they are the obvious requirements for a great sales person and attributes a customer should expect. In essence, these are traits that are already embedded in all of our sales representatives. But they are the qualitative characteristics, not the quantitative and a balance of each is what makes a really outstanding sales representative. This balance is what differentiates us and what we strive to achieve in every one of our people. To achieve the status of ‘the very best,’ our sales candidates must also have:

• A history in the business which translates to a broad base of knowledge and understanding of the industry.
• A commitment to Boise Office Equipment’s philosophical views and culture, which translates to almost virtually no turn over. Our people stay with us because they are excited and committed to work here.
• On-going training and competency requirements that keep our people on the cutting edge of what is happening , not only in the industry as a whole but in specific categories as well like equipment, software, pricing, and new innovation.
• We are the only copier business in the area who has Microsoft certified software solutions experts on staff.
• When Boise Office Equipment refers to ‘integration’ and its sales team, it is referring to a sales team that provides a total and ‘integrated’ package to their customers. They constantly monitor the accounts assigned to them, check the response time of our service department to ensure customers are getting what they need, when they need it and ensure that customers receive their billing in a timely and error-free manner.

When attributes like these are aligned in every member of the sales team, they create an opportunity for a truly remarkable experience, not only for the customer but for the provider as well.

This is what makes the Boise Office Equipment customer experience what it is… because anything less simply won’t do.