Customer Care Center
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Xerox Knowledge Base
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Last month, we received 3,705 service calls, of those 859 were closed remotely. That is 27% of our customers that had a down copier were up and operational within an hour without waiting for a technician to arrive on-site!Our Customer Care Center is comprised of talented individuals with combined experience in supporting a diverse range of network and printing solutions. They have varying software and hardware certifications along with A+, Linux+, Server+, Net+, MCSE, MCP, MCSA, Apple, Cisco to name a few. We are proud of this group and look at it as our first line of assistance to all of our customers.
Customer Care Center Phone: (208) 377-1666